Effective Date: December 19, 2024
1. Introduction
This privacy policy describes how Simsurveys, LLC ("we", "us", "our", or "Simsurveys") collects, uses, and protects your personal information when you use our website and services. This policy applies to all users of our AI-powered survey research platform.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Information You Provide to Us
We collect information you provide directly to us, such as when you:
- Create an account or register for our services
- Contact us for support or inquiries
- Subscribe to our newsletter or communications
- Participate in surveys, contests, or promotions
- Provide feedback or reviews
This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.
Information We Collect Automatically
When you access our website or use our services, we automatically collect certain information about your device and usage, including:
- IP address and location information
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device identifiers
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Effective Date" at the top of this policy.
13. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Simsurveys, LLC
4894 N Paulina St
Chicago, IL 60640
Email: privacy@simsurveys.com
Phone: 773-281-8490